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Things to Do

The Things to Do feature in the EmpowerID Chatbot gives you fast, guided access to self-service workflows and access requests directly from chat. You can request access to groups, management roles, or run workflows you're authorized for—all from a centralized, simple interface.

tip

Supported Commands: Try phrases like self service bot or things to do to get started. For a full list of supported commands, see Chatbot Commands.

How to Use Things to Do​

  1. Type help in the Chatbot to bring up the options menu.
  2. Click the Things to Do button.
    Things to Do Button
  3. Choose what you want to do next:
    • Click Request Access to request access to resources you don’t already have.
    • Click Self-Service to run workflows for actions you're authorized to perform.
      Self-Service Option

If You Choose "Request Access"​

You’ll be asked what type of access you want to request:

  1. Click the Group button.
    Select Group
  2. View a list of pre-approved groups you can join.
  3. Select the group you need and submit your request.

If You Choose "Self-Service"​

The bot will show you a list of authorized workflows available to your account.

Self Service Workflows

Simply click on any listed workflow to run it instantly—no IT ticket required.