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User Experience - Set Out of Office Status

EmpowerID's MyIdentity portal allows users to manage their profile settings, including the ability to configure Out of Office (OOO) notifications for Office 365 mailboxes. This feature enables automatic email replies and allows other users and systems to identify when someone is unavailable.

Out of office status can be set in two ways:

  • Using the IsOutOfOffice flag — a manual toggle for immediate changes (e.g., emergencies).
  • Using a scheduled start and end date — similar to Outlook's out-of-office calendar model.

Both options affect how EmpowerID interprets user availability for processes such as task assignment, delegation, and automated workflows.

ℹ️About the Person Out of Office Functionality

When the IsOutOfOffice flag is set to true, a person is considered out of office until that flag is reverted. Alternatively, if both OofStartDate and OofEndDate are set, a person is considered out of office if the current date falls within that range.

⚠️Important Behavior Notes
  • The two methods—IsOutOfOffice and scheduled dates—are independent and do not synchronize.
  • Scheduled out-of-office is best for planned absences. Both OofStartDate and OofEndDate must be set.
  • The IsOutOfOffice flag is ideal for unplanned absences or quick status updates.
  • If only one of the OOO dates is set, it will not be interpreted as an indefinite absence.

Set Out of Office Status in MyIdentity​

Open Your Profile​

In MyIdentity, click the Page drop-down and select View Profile.
View Profile Page

This opens the profile page, which contains several editable panes. Locate the Out Of Office Status pane.
Profile Page with Out of Office Status

Edit Out of Office Status​

Click the Edit button in the Out Of Office Status pane.
Edit Out of Office Status

This opens the Set Out of Office Status dialog.
Set Out of Office Status Dialog

Set Your Status​

Click the In Office dropdown and select Out of Office.
Select Out of Office Status

Optionally, set:

  • Start Date
  • End Date
  • Any additional fields required by your organization

Click Save to confirm.
Save Out of Office Status

Your Out Of Office Status will update and display on your profile.
Updated Out of Office Status

Results and Behavior​

Once saved:

  • Automatic replies will be activated in Office 365 (if integrated)
  • EmpowerID processes will treat the person as unavailable based on status or date range
  • Tasks may be rerouted or delegated based on out-of-office detection

You can return to your profile at any time to update or clear your out-of-office settings.