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Check In Credentials

Manually check in privileged credentials you’ve previously checked out before your access period ends.

Overview​

If you no longer need access to a credential before the approved period expires, you can check it in early. This action revokes your access and ensures credential reuse or rotation policies can take effect immediately.

🔁Credential Rotation Policy

Many organizations enforce automatic password rotation when a credential is checked in. Once checked in, the password may be rotated and your previous access will no longer be valid.

What You’ll Need​

  • An approved credential that is currently checked out
  • Access to the IAM Shop portal

Check In a Credential​

  1. Sign in to the IAM Shop Portal
    • Open your organization’s IAM Shop and log in.
  2. Select Credential Resource Type
    • In the Resource Type dropdown, choose Credentials.
  3. Locate and Check In the Credential
    • Navigate to the Manage Access tab.
    • Find the credential you currently have checked out.
    • Click Check In.
      Click Check In
      Once checked in, the credential will no longer appear in your access list.
      Checked-in credential removed

What Happens Next​

Once a credential is checked in:

  • Your access to the username and password is revoked
  • You’ll need to submit a new request to access it again
  • The credential may be rotated depending on policy

Troubleshooting Tips​

  • Don’t see the Check In button? Make sure the credential is still checked out to you.
  • Credential still appears after check-in? Refresh the page or check your session expiration.
  • Password no longer works? The system may have rotated it automatically after check-in.