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Managing People

Once people are onboarded, administrators can update attributes, assign managers, set home pages, and unlock accounts when necessary. This section provides guidance on handling user profiles, managing responsibilities, and ensuring account accuracy.

📄️ Transferring Responsibilities

There are a number of scenarios in which you must transfer the responsibility for resources from one person to another, such as when a person is leaving the company or changing departments or taking an extended leave of absence. In such cases, it is inefficient to transfer each type of object for which the person is responsible. Instead, you can transfer all of the objects for which the person is responsible to another person using the Transfer Resource Owner workflow.

📄️ Unlocking Locked-Out People

If a person attempts to log in to EmpowerID but repeatedly types the wrong password within the length of time specified in the Password Manager policy that is applied to that person, EmpowerID will lock that person out of EmpowerID for the duration defined by the policy. Once that occurs the person will not be able to log in during the lockout period – even if they subsequently submit the correct password. When this is the case, you can unlock that person's account by following the procedure outlined below.