Editing Mailbox Owners and Deputies

The Manage Mailbox Wizard provides a step-by-step process for mailbox administration. This article shows you how to use the wizard to assign or change who can access and manage a mailbox by setting the responsible party, owners, and deputies.

Accessing the Workflow

1. On the navbar, expand Object Administration and select Mailboxes.
2. From the Actions pane, click the Manage Mailbox Wizard action.
3. Search for and select the mailbox you wish to modify and then click Next.
4. From the list of available actions, select Edit Owners and Deputies.
5. Click Next to proceed to the action form.

Modifying Owner and Deputy Settings

The form has three sections that all work in a similar way:

• Responsible Party: The primary contact for the mailbox (administrative tracking only)
• Owners: Users with full control of the mailbox settings and content
• Deputies: Users with delegated access to assist with mailbox management

For any role, follow these steps:

1. Click in the search field for the role you want to modify.
2. Type the name of the user.
3. Select the user from the dropdown menu.
4. Click Next to proceed.
5. Click Submit to close the Summarize Mailbox Execution Results.
6. Select whether to finish or start the workflow over to perform other mailbox actions as needed.