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Updating Account Attributes

This article demonstrates how to manually update the attributes or properties of user accounts in EmpowerID and verify those changes in an external account store, such as Entra ID. Updating account attributes ensures that user information remains accurate and synchronized across systems.

Procedure​

  1. Navigate to the View or View One page for the target user account. EmpowerID provides two main ways to do this. You can navigate to the page by searching for the user account using the Global search bar at the top of the page (quickest), or you can navigate to the page by searching for the user account using the Find Account page.
  2. On the View or View One page, select the Advanced tab and click the Logon Name link.

This opens the Edit page for the account.

  1. Make any needed edits and then click Save. If the account has an EmpowerID Person linked to it and the account store has Attribute Flow enabled, the changes you make to the account are synced to the user's EmpowerID Person is accordance with your Attribute Flow rules.